5 Steps To 5 Stars

Lesson 1 – The Importance of Timing

In this video we discuss when is the best time to ask your customers for reviews.


Up Next:

Lesson 2 – Ask The Right Questions. The questions you ask are critical to the responses you get. We’ll share some of the best.
Lesson 3 – Segment Your Responses. Generic ‘thank you’ messages won’t help. You’ll learn what does.
Lesson 4 – Encourage Social Sharing. If customers love you then encourage them to share. But be prepared if they don’t…..
Lesson 5 – Analyse The Feedback. Collecting your reviews makes analysis easier. You’ll learn how to use reviews to deliver the greatest return for your business.

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